VIRTUOSO FAQs

You can concurrently activate Virtuoso on two different devices per perpetual license. For example, you can activate it on your iLok (gen 2/3), which you can carry with you, and also directly on your computer.

You need an iLok account to use the free trial. Follow the steps below.

1. When you first open the plugin, a pop-up window will open for activation. Click “Try” (Not Activate).
2. Log into your iLok account. Or create a new account at ilok.com
3. Select the activation location, either a physical iLok (gen 2/3) dongle or your computer.
4. A 14-day trial license will be deposited into your account.

1. When you complete the payment, you will have received a confirmation email including the license code.
2. Log into your iLok License Manager. If you are new to iLok, create a new account (free) at ilok.com and download the iLok License Manager app.
3. Click Redeem an Activation Code button in the top right corner (the **I button), and enter the license code you received.
4. Activate the license on either your iLok dongle or/and local computer.

1. Download and install the Audeze HQ app for Head Tracking. Note: This is different from the conventional Audeze HQ app.
2. In Audeze HQ, update Maxwell’s firmware to the latest version (currently v1.0.1.74).
3. Calibrate Maxwell in the Head Tracking tab:
   • Place the headset on a flat surface.
   • Start calibration and let it run for 5 minutes.
   • Do not select the “OSC” option.
4. In VIRTUOSO v2, go to the Settings tab and select Audeze Maxwell in the Head Tracking section.
5. To reset the centre position, face forward and double-tap either side of the headphones.

The macOS app of Apple Music can stream Dolby Atmos tracks in 7.1.4. These signals
can be fed into Virtuoso by following the steps below.

1. In Audio Midi Setup, select your virtual audio driver (e.g. BlackHole 16ch) as the Output device.
2. Right-click over the driver and select “Configure speakers”. Select 7.1.4 Dolby Atmos Surround.
3. In the Apple Music desktop app, go to Preferences – Playback, and select Automatic in the Dolby Atmos setting.
4. In Virtuoso, go to Options and select the same virtual audio driver as the Input device.

Yes. You can use Virtuoso to monitor Dolby Atmos Renderer’s multichannel output signals. Follow the steps below (also refer to Section 5.1. in the user manual for more details).

1. In Preferences of Dolby Atmos Renderer, set Audio Output Device to a virtual audio driver (e.g. BlackHole 16ch).
2. Make sure the Headphone Only Mode in Preferences is turned off.
3. Select 7.1.4 in Monitoring in the top left corner of the renderer.
4. Set the Input device of Virtuoso to the same virtual audio driver.

Please fill in the headphone model request form below. We will do our best to accommodate your request.

https://forms.gle/UZZzqANGDCuFiMLb9

Please use the form below to report bugs.

https://forms.gle/6RUrPTcuvHqpZkfZ9

If you want to send us any constructive feedback and make useful suggestions for future updates, please write to us at support@apl-hud.com

Your contributions are much appreciated.

This issue is related to a unique buffer management used in FL Studio. This can be resolved by the following steps. Navigate to the plugin tab – Settings – Troubleshooting, and turn on “Fixed sized buffers”, then in More, check both “Process maximum buffer size” and “Use max buffer size from host”.